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    F.A.Qs

    Frequently asked questions

    What are Tasneo IoT devices?

    Tasneo IoT devices are smart, sensor-based hardware solutions designed to monitor and manage environmental and operational conditions in real-time. They are used across various sectors such as agriculture, water management, and industrial monitoring.

    How do the devices connect to the internet?

    Tasneo devices connect via:

    • Wi-Fi

    • GSM/4G LTE

    • LoRaWAN (for long-range and low-power communication)

    • Ethernet (optional in certain models)

    Do the devices work offline?

    Yes, Tasneo devices can store data locally when offline and automatically sync it to the cloud once connectivity is restored.

    How is the data secured?

    Data is encrypted both in transit and at rest. Tasneo uses secure protocols (HTTPS, TLS/SSL) and can support secure boot and device-level authentication.

    How are Tasneo devices powered?

    Options include:

    • Rechargeable battery (with solar panel support)

    • Direct DC or AC power supply

    • USB-C for some models

    Can I install the devices myself?

    Yes. Each device comes with an easy installation guide and remote support is available. For industrial-scale setups, professional installation is recommended.

    12. What is the warranty and support coverage?

    Tasneo devices come with a 1-year standard warranty. Extended warranty and AMC (Annual Maintenance Contract) options are also available. Support is provided via email, chat, and phone.

    Can I integrate Tasneo devices with my existing systems?

    Yes. With REST APIs, MQTT brokers, and webhook support, you can integrate the devices into your ERP, SCADA, or any custom application.