📌 Project Overview

The Smart Headset Dock is an IoT-enabled docking solution designed for modern call centers, offering automated headset pairing, charge monitoring, and asset tracking. Developed by Tasneo IoT Lab, this device enhances headset management, reduces downtime, and ensures smoother call operations in high-demand environments.

🔧 Key Features

• Auto-Pairing & Authentication

  • Instantly recognizes and auto-pairs headsets when docked

  • Secure headset-user binding to ensure correct usage

  • Supports both wired and wireless headset models

• Real-Time Charging & Usage Monitoring

  • Tracks headset battery levels and charging status

  • Sends alerts for low battery or charging issues

  • Logs charging cycles for maintenance planning

• Headset ID Management

  • Assigns and tracks unique Headset IDs

  • Helps with inventory management and theft prevention

  • Dashboard shows headset location and assigned user

• Seamless Integration

  • Works with popular VoIP platforms and call center software

  • Plug-and-play deployment with centralized management panel